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RETAIL RESILIENCE – A HOW-TO avoid a collapse in retail
I have restricted my consumption of news twice a day now. I read articles on retail from all over the world and speak to my counterparts...
Juanita Neville-Te Rito
Apr 22, 20206 min read
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How to add a vital human touch in the COVID experience – a brand concierge
Andy Gollings is CEO and Director of Red Badge Group. You will have seen them in action deploying their expertise in people management at...
Juanita Neville-Te Rito
Apr 22, 20204 min read
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Turn your queues into a competitive advantage
By Jinene Clark, GM at Safer Lines Queue Management Software for Retailers “I love standing in line,” said no one. Ever. And yet, in this...
Juanita Neville-Te Rito
Apr 22, 20204 min read
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RetailX NewsNotes | April 2020
Check out what we are reading this month because it's new, exciting or just darn interesting. What is likely to happen post-COVID to the...
Juanita Neville-Te Rito
Apr 9, 20202 min read
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Will you make it through the year without going on retail life support?
In a matter of a few weeks, COVID-19 has exposed huge weaknesses in some of the nation’s retailers. With the need to limit human-to-human...
Juanita Neville-Te Rito
Apr 9, 20206 min read
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What about my rent in Covid-19 lockdown? The need to create some certainty in an uncertain world.
GUEST BLOG Marcus Bosch, Managing Director of Proactive Property Group Proactive Property Group is a team of trusted property advisors...
Juanita Neville-Te Rito
Apr 9, 20204 min read
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Don’t be that tone-deaf retailer sending the wrong messages
Well there certainly has been some tone-deaf marketing messages that have failed to consider where customers heads are really at in these...
Juanita Neville-Te Rito
Apr 9, 20205 min read
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Mistletoe Mania - The Losers | Part Two
What Christmas TVCs failed in 2019. Here is our round-up of all the losers and why.
Juanita Neville-Te Rito
Nov 28, 20193 min read
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Retail reinvention in today’s retail climate: Q&A with Juanita from RetailX
Each month we share our thoughts about an issue to do with retail, an insight, an opportunity. This month we thought we would reveal a...
Juanita Neville-Te Rito
Aug 10, 201910 min read
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Which smartphone qualifies you as a sexy shopper?
Clearly, I wanted to get your attention, but I am going to reveal the answer shortly, but one thing is undeniable, the smartphone has...
Juanita Neville-Te Rito
Aug 9, 20198 min read
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The Peak-End – What drives customers' memory of an experience?
We are delighted to have Cole Armstrong, Director of behavioural insights agency NeuroSpot as a guest this week to explore the peak-end...
Juanita Neville-Te Rito
Jul 4, 20195 min read
252
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Unlocking secrets - ShopTalk an unmissable retail event
Have you ever experienced indigestion? That burning sensation in the top of your stomach which sort of feels like you can’t quite...
Juanita Neville-Te Rito
Jul 4, 20194 min read
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The legacy retailer crushing it IRL
It is a rare day when the retail newswire isn’t filled with updates on Amazon, Alibaba, Apple and the new DTC kids on the block like...
Juanita Neville-Te Rito
Jul 4, 20194 min read
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China-New Zealand Year of Tourism it's all back on!
Just a little over a week ago, it was announced that the China-New Zealand Year of Tourism event is back on. During the official visit of...
Juanita Neville-Te Rito
Mar 19, 20191 min read
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DTC Disruptors – Learning from the new kids on the block
In our last piece, we explored the DTC disruptors leading the charge in our new retail normal. These incredibly agile retailers don’t...
Juanita Neville-Te Rito
Mar 14, 20197 min read
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DTC goes next level - Part one
Recently someone asked me what a DTC brand was? It gets bandied about a lot and they weren’t sure they really understood. Is Kathmandu a...
Juanita Neville-Te Rito
Mar 14, 20197 min read
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