RETAIL RESILIENCE – A HOW-TO avoid a collapse in retail
I have restricted my consumption of news twice a day now. I read articles on retail from all over the world and speak to my counterparts...
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Juanita Neville-Te Rito
Apr 22, 20204 min read
How to add a vital human touch in the COVID experience – a brand concierge
Andy Gollings is CEO and Director of Red Badge Group. You will have seen them in action deploying their expertise in people management at...
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Juanita Neville-Te Rito
Apr 22, 20204 min read
Turn your queues into a competitive advantage
By Jinene Clark, GM at Safer Lines Queue Management Software for Retailers “I love standing in line,” said no one. Ever. And yet, in this...
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Juanita Neville-Te Rito
Apr 9, 20202 min read
RetailX NewsNotes | April 2020
Check out what we are reading this month because it's new, exciting or just darn interesting. What is likely to happen post-COVID to the...
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Juanita Neville-Te Rito
Apr 9, 20206 min read
Will you make it through the year without going on retail life support?
In a matter of a few weeks, COVID-19 has exposed huge weaknesses in some of the nation’s retailers. With the need to limit human-to-human...
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Juanita Neville-Te Rito
Apr 9, 20204 min read
What about my rent in Covid-19 lockdown? The need to create some certainty in an uncertain world.
GUEST BLOG Marcus Bosch, Managing Director of Proactive Property Group Proactive Property Group is a team of trusted property advisors...
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Juanita Neville-Te Rito
Apr 9, 20205 min read
Don’t be that tone-deaf retailer sending the wrong messages
Well there certainly has been some tone-deaf marketing messages that have failed to consider where customers heads are really at in these...
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Juanita Neville-Te Rito
Nov 28, 20193 min read
Mistletoe Mania - The Losers | Part Two
What Christmas TVCs failed in 2019. Here is our round-up of all the losers and why.
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Juanita Neville-Te Rito
Aug 10, 201910 min read
Retail reinvention in today’s retail climate: Q&A with Juanita from RetailX
Each month we share our thoughts about an issue to do with retail, an insight, an opportunity. This month we thought we would reveal a...
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Juanita Neville-Te Rito
Aug 9, 20198 min read
Which smartphone qualifies you as a sexy shopper?
Clearly, I wanted to get your attention, but I am going to reveal the answer shortly, but one thing is undeniable, the smartphone has...
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Juanita Neville-Te Rito
Jul 4, 20195 min read
The Peak-End – What drives customers' memory of an experience?
We are delighted to have Cole Armstrong, Director of behavioural insights agency NeuroSpot as a guest this week to explore the peak-end...
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Juanita Neville-Te Rito
Jul 4, 20194 min read
Unlocking secrets - ShopTalk an unmissable retail event
Have you ever experienced indigestion? That burning sensation in the top of your stomach which sort of feels like you can’t quite...
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Juanita Neville-Te Rito
Jul 4, 20194 min read
The legacy retailer crushing it IRL
It is a rare day when the retail newswire isn’t filled with updates on Amazon, Alibaba, Apple and the new DTC kids on the block like...
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Juanita Neville-Te Rito
Mar 19, 20191 min read
China-New Zealand Year of Tourism it's all back on!
Just a little over a week ago, it was announced that the China-New Zealand Year of Tourism event is back on. During the official visit of...
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Juanita Neville-Te Rito
Mar 14, 20197 min read
DTC Disruptors – Learning from the new kids on the block
In our last piece, we explored the DTC disruptors leading the charge in our new retail normal. These incredibly agile retailers don’t...
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Juanita Neville-Te Rito
Mar 14, 20197 min read
DTC goes next level - Part one
Recently someone asked me what a DTC brand was? It gets bandied about a lot and they weren’t sure they really understood. Is Kathmandu a...
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