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We search the world for innovation, ideas, systems + processes that help refine, define and simplify retail business, so you can do more of what's important.
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More beating hearts of retail
I’m conscious it’s been a few drinks between blogs but as is the way on the rollercoaster of retail advertising and communications, we...
Juanita Neville-Te Rito
Oct 15, 20154 min read
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So much more than bear necessities
Life is busy. Perhaps you have noticed I have been on a sabbatical of sorts from the blogosphere. Or perhaps not. My break from blogging...
Juanita Neville-Te Rito
Sep 10, 20155 min read
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Dessert will never die
Fiona Kerr has the good fortune to be an Account Director at retail specialist agency, Hotfoot and regularly gives thanks that shopping...
Juanita Neville-Te Rito
Aug 31, 20153 min read
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Aspiring to greatness
I recently had an interesting discussion with a crowd of 150 people about why retail in NZ is so poor. This conversation took place right...
Juanita Neville-Te Rito
Jul 16, 20153 min read
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Omni-channel means nothing to the shopper
I was delighted to be invited to speak at two different conferences last week about the emerging consumer, how their shopping experiences...
Juanita Neville-Te Rito
Jul 2, 20154 min read
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CX - The retail X factor
Shopping experiences are being transformed. They are being altered by technology, and new expectations are being set by non-retail...
Juanita Neville-Te Rito
Jun 18, 20153 min read
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Internation retailers on NZ shores
Fiona Kerr has the good fortune to be an Account Director at retail specialist agency, Hotfoot and regularly gives thanks that shopping...
Juanita Neville-Te Rito
Jun 4, 20155 min read
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Big think, think big
Image Credit - Nextup Asia Gosh you’ve got to love digital hijacking to give you a laugh for the day. This week is the Harcourt’s Annual...
Juanita Neville-Te Rito
May 21, 20155 min read
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It's a mad world
Every now and then you need to do something utterly mad, outrageous and fun otherwise you will go MAD yourself. For years experiential...
Juanita Neville-Te Rito
Apr 23, 20154 min read
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Target new concept store retail experience - observations
The Retail Geek Guest Blog… And here you have it, the promised new concept Target, Brisbane retail experience observations, as defined by...
Juanita Neville-Te Rito
Apr 16, 20153 min read
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The value equation
It was hardly surprising when the economic downturn resulted in the rise of a more value-conscious shopper but perhaps a few eyebrows are...
Juanita Neville-Te Rito
Apr 9, 20154 min read
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Retail stores: The new black
Intuitively we know that at the heart of CX is emotional engagement that is delivered at every single shopper touchpoint. Emotional...
Juanita Neville-Te Rito
Mar 26, 20153 min read
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Lipstick on a pig
Sometimes it’s good to be reminded that if you put lipstick on a pig, it is still a pig! It’s this time of the year - post-beach lounging...
Juanita Neville-Te Rito
Feb 13, 20154 min read
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The grinch of post-grinch shopping
When you’ve been in retail for as long as I have, or perhaps even longer, there are a few emotions specific to the holiday season you...
Juanita Neville-Te Rito
Jan 29, 20154 min read
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It's beginning to look a lot like Christmas... But what have we done?
Carnage in the Farmer’s toy aisle on the One Day Sale 25% off toys, Thursday 4 December If like me you watched the Black Friday madness...
Juanita Neville-Te Rito
Dec 11, 20145 min read
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Subscribing to success
This week we are delighted to once again share some pearls of retail wisdom from NYC based raconteur and thought provocateur Jon Bird....
Juanita Neville-Te Rito
Dec 3, 20143 min read
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One retailer's trash is another retailer's treasure
Retailing excellence is centered around creating extraordinary, engaging experiences for shoppers. I recently read a survey by Wharton...
Juanita Neville-Te Rito
Nov 24, 20145 min read
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Tasty morsels of retail magic
I’m sure you will have heard the fuss over a small independent New Zealand company which has taken New Zealand by storm, creating...
Juanita Neville-Te Rito
Nov 13, 20144 min read
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Kink your think - connecting the connected part 3
Many a retailer is baffled about how to do things differently with “their lot.” It takes a brave, imaginative and clever soul to think...
Juanita Neville-Te Rito
Oct 31, 20145 min read
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Standing out amidst the noise - connecting the connected part 2
Kiwis have well and truly embraced internet shopping. According to recent Neilson online shopping data, New Zealanders shopping online...
Juanita Neville-Te Rito
Oct 23, 20144 min read
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