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The ultimate in convenience stores
I am still bruised and suffering from FOMO. Earlier in the year when we in NZ were either bunkering down through tropical storms of...
Juanita Neville-Te Rito
May 8, 20183 min read
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Out: Ruthlessness In: Co-opertition
I wrote this piece in late October when I was doing my best attempt at a middle-aged Marigold Hotel experience with my husband (sans...
Juanita Neville-Te Rito
Dec 18, 20173 min read
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New world order. Mobile first or mobile only?
I have spent the last week hanging in my favourite part of the world (after New York), Waiheke Island. I have a gorgeous friend who...
Juanita Neville-Te Rito
Nov 23, 20174 min read
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Vomit reality in the shopping cart
Check out the IKEA VR store here The Ikea virtual reality store was about bringing online shopping to life in a new, interactive way. An...
Juanita Neville-Te Rito
Jul 18, 20174 min read
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Have your cake and eat it too
This is my third year of reviewing the joy and distress that marks another year of my existence on this planet #makingretailhappen...
Juanita Neville-Te Rito
May 15, 20174 min read
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A dollar each way
Believe it or not, but the other day I had to clip a retailer behind the ears because he believed that their business was still suffering...
Juanita Neville-Te Rito
Mar 15, 20174 min read
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Pink fluffy unicorns dancing on rainbows
2016 seemed to me one of the quickest years in history. Many history making events happened (let’s not get into the wig-wearing Trump...
Juanita Neville-Te Rito
Mar 14, 20175 min read
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Bring yourself
Have you ever had that experience when you are staying in a hotel and you say “I love this bed (pillows/sheets/whatever) so much. I wish...
Juanita Neville-Te Rito
Oct 4, 20165 min read
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Reward or not to reward? That is the question
Truth be told I am a great shopper. An outstanding shopper. Some would say a world-class endurance shopper. I am also an avid loyalty...
Juanita Neville-Te Rito
Sep 16, 20164 min read
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Shine bright like a diamond - are flagshipp
If you have been into the Auckland CBD in recent times, you will have noticed that downtown is reclaiming its popularity and cool as both...
Juanita Neville-Te Rito
Sep 16, 20163 min read
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Some of my favourite things... Pirch
To survive in this new, complex, content-rich world and to convert shoppers into loyal advocate, it takes more than traditional retailing...
Juanita Neville-Te Rito
Jun 29, 20163 min read
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Keeping it simple for our most important customer, our people
Truth be told I am a great shopper. An outstanding shopper. Some would say a world-class endurance shopper. I don’t really understand the...
Juanita Neville-Te Rito
Jun 29, 20165 min read
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Don't blame digital commerce when you physical experience misses the mark
I have been a bit quiet on the blogging front over the past few weeks as I have been hanging out in ‘the land down-under’ spending some...
Juanita Neville-Te Rito
Jun 2, 20165 min read
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I don't sweat I sparkle
I’ve had the recent good pleasure to need to acquire some activewear. Due to an overwhelming desire to get back to my retail roots, I’ve...
Juanita Neville-Te Rito
Apr 28, 20166 min read
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Customising convenience - oxymoron or genius?
Fiona Kerr has the good fortune to be a Business Director at retail advertising agency, Hotfoot and regularly gives thanks that shopping...
Juanita Neville-Te Rito
Feb 29, 20164 min read
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A little bit healthy, a little bit rock 'n' roll
I remember clearly as a 10 year old “hosting” a birthday party for my baby sister who was turning four. This was the early 80’s and to...
Juanita Neville-Te Rito
Nov 5, 20157 min read
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So much more than bear necessities
Life is busy. Perhaps you have noticed I have been on a sabbatical of sorts from the blogosphere. Or perhaps not. My break from blogging...
Juanita Neville-Te Rito
Sep 10, 20155 min read
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Dessert will never die
Fiona Kerr has the good fortune to be an Account Director at retail specialist agency, Hotfoot and regularly gives thanks that shopping...
Juanita Neville-Te Rito
Aug 31, 20153 min read
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CX - The retail X factor
Shopping experiences are being transformed. They are being altered by technology, and new expectations are being set by non-retail...
Juanita Neville-Te Rito
Jun 18, 20153 min read
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No longer sixteen candles
This is my second year of reviewing the joy (and distress) that has marked another year on this planet. I have just celebrated an...
Juanita Neville-Te Rito
May 7, 20154 min read
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