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We search the world for innovation, ideas, systems + processes that help refine, define and simplify retail business, so you can do more of what's important.
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Growth by design: Realigning retail strategies for success in 2025
2025: The Year of Realignment. Discover strategic shifts retailers need to thrive by doing less but achieving more.
Juanita Neville-Te Rito
Feb 266 min read
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Blindspot no more: Women and the $30 trillion opportunity
Women over 45: The untapped growth market. Discover why this powerful demographic is reshaping retail strategy.
Sasha Radford
Feb 265 min read
34
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The meteoric rise of Moodi
Moodi’s meteoric rise shows the power of growth by design. Learn how customer advocacy, co-creation, and scarcity fuel success.
Juanita Neville-Te Rito
Feb 266 min read
181
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How stress and anxiety affect your customers at Christmas
In this piece, Cole dives into how stress and anxiety impact customer decision-making during the holiday season, offering actionable insight
Cole Armstrong
Nov 28, 20245 min read
23
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PART 2: UK AND THE REST
In Part 1, we explored the best Christmas campaigns from the USA, New Zealand, and Australia. Now, in Part 2, we dive into the UK's magical
Juanita Neville-Te Rito
Nov 27, 20245 min read
45
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The wonderful world of Xmas - The Winners USA, Aussie & NZ
Christmas ads in 2024 blend nostalgia, humour, and modern values, with standout campaigns from Amazon, Myer, Woolworths, and New World.
Juanita Neville-Te Rito
Nov 27, 20245 min read
91
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Performance enhancing results – what’s the latest?
Adaptability drives retail success. From Kmart’s RFID to The Warehouse’s missteps, see how innovation is reshaping performance in retail.
Juanita Neville-Te Rito
Oct 15, 20247 min read
52
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Unlocking the Secrets | How these stores transformed customer insights into unforgettable retail experiences
How best-in-class stores transformed customer insights into unforgettable retail experiences
Juanita Neville-Te Rito
Jan 31, 20247 min read
30
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The rise of visual search – make your website a destination for customers
Visual search is highly beneficial for e-commerce stores - here's everything you need to know.
Juanita Neville-Te Rito
Oct 31, 20234 min read
50
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Enabling behavioural change is the key to delivering memorable customer experiences
Explore the 6 ways to enable behavioural change and boost memorable customer experiences
Steve Marshall
Aug 30, 20234 min read
30
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How brand Barbie reinvented itself as a pop culture sensation
Explore how brand Barbie reinvented itself as a pop culture sensation.
Elly Strang
Aug 26, 20234 min read
29
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Demographic Disruption: Using customer-centric insights to connect your brand to your customers
Learn about the 6 social and demographic shift shaping NZ and Aus consumer behaviour.
Nicola Quail
Aug 26, 20235 min read
45
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Think Local | Ultra Beauty
Chemist Warehouse's Ultra Beauty has landed in Auckland! Learn more about their high-end beauty offer.
Kate Bolland
Jul 27, 20233 min read
28
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Rethinking the customer experience of telco's
EE Studio has stepped into the world of experiential retail with it's new Westfield London Flagship.
Kate Bolland
Jul 27, 20233 min read
19
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In the spotlight | Honda Outdoors
This month's spotlight is on Honda for their outdoors and power equipment network roll out.
Lisa Donaldson
May 30, 20232 min read
30
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Simply the best – what does good store experience look like Trans-Tasman style?
What good in-store experience looks like in trans-tasman style.
Juanita Neville-Te Rito
May 30, 20236 min read
68
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Unlocking the Shopper Journey: Mastering the art & science of the communications hierarchy
Mastering the art & science of the communications hierarchy is essential to give your brand a positive, long-lasting customer impression.
Lisa Donaldson
May 30, 20235 min read
47
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Revology - The Little Store That Could
Revology in Wanaka is an example of conscious retailing at its best - centred around circular design and mindful living.
Juanita Neville-Te Rito
Oct 19, 20223 min read
18
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In the Spotlight | Manawnui
Congratulations to Manawanui for their excellent work in Individualised Funding and their Fund For Good initiative.
Kate Bolland
Aug 31, 20221 min read
10
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THE MUST-KNOW TECHNOLOGIES FUELLING CX AND RETAIL GROWTH
Shopper evolution is driving innovation with customers valuing convenience and choice as well as pushing ecommerce and physical together.
Juanita Neville-Te Rito
Jun 21, 20227 min read
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