WHAT
WE DO
RX is a unique practise of specialists and our strategies do more than generate sales and transactions. They provide solutions to problems, uncover opportunities to differentiate and spark reactions to drive engagement, raving advocates and lasting loyalty. What we bring is a new perspective. One shaped in understanding of what makes a retail tick, but also what captures customers hearts, minds and wallets. A catalyst for growth, tailored for you.
What We Do
Loads actually... because we're consultants that do.
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Brand strategy
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Business strategy
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Growth and innovation strategy
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International best practice + trendspotting consulting
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Research
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Stakeholder alignment
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Integrated campaigns
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Marketing communication plan development
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Promotions + activations management
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Content strategy
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Copywriting + design
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Customer journey mapping
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Website + digital development
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Merchandise, category + pricing reviews
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Range planning Category development
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Supplier negotiations
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Data and analytics
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We fill in the gaps in teams capabilities and specialist services:
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Marketing + digital
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Category + merchandise
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Store development + Visual Merchandising
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Market analysis, competitor review, customer insights + segmentation
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Customer journey mapping
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Persona development
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Customer profiling
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Brand hierarchy
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Visual system + identity design
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Brand positioning + messaging
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Brand tone + voice
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Brand guidelines + Style guides
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Naming + nomenclature
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Retail process refinement
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Point of purchase (POP) + Ticketing optimisation
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Project management
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Go-to-market process development + automation
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Concept ideation + innovation development
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CX ideation + development
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Retail store design
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Retail experience development
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Communications + Experiential overlays
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Communication hierarchy
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Store tiering
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We don’t believe in brainstorming sessions, but we do love harnessing the intellectual horsepower of business leaders, their teams and entrepreneurs.
Our unique individual and group sessions will open new areas of creativity, innovation, and organisational opportunity through a structure of focused research, insight, and conversation.
Put simply; we will push your team to think differently
With a wealth of customer and retail experience, working for some of Australasia’s top retail businesses and brands, Juanita is well equipped to share insights into the skills and strategies required to remain customer-fit in the hyper-competitive retail environment.
Each keynote is crafted to be entertaining, visually rich, enlightening and specifically relevant to each group. Juanita will engage with your business well in advance to discuss audiences, themes and any specific messages to include.
Looking for your next Conference Speaker?
We love to work alongside businesses of every shape and size. Sometimes that can be through sharing our knowledge, insights and experience. We don’t need to keep all the secrets to ourselves.
Whether you are looking to learn or brush up on your skills, we have you covered with our resources, training and support packages.