Your weekly pulse on retail in Australia and New Zealand. WE 23 Feb 2025 delivering a sharp, insightful recap of the biggest headlines shaping the industry.
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Appliances Online Expands to New Zealand
Australian e-commerce giant Appliances Online has launched in New Zealand, bringing its popular online appliance retail model across the Tasman. This expansion aims to capture growing demand for online shopping while challenging local competitors. The move marks a significant step in Appliances Online’s growth strategy, as it continues to expand its digital footprint.
Wesfarmers Posts Strong Profit
Wesfarmers has reported higher net profit, driven by robust sales at Bunnings, Kmart, and Officeworks. Demand for home improvement, everyday essentials, and office supplies remains strong despite economic pressures. These results reflect Wesfarmers’ strategic strength across multiple retail sectors and its ability to adapt to shifting consumer behaviour.
Look Sharp Fined $300K for Misleading Pricing
Discount retailer Look Sharp has been fined $300,000 for misleading pricing practices, including deceptive discounts and incorrect price comparisons. The ruling highlights the importance of transparent marketing and serves as a warning to other retailers about ethical advertising standards. The penalty reflects regulatory efforts to protect consumers and maintain fair competition.
Woolworths CMO Andrew Hicks Resigns
Andrew Hicks has resigned as Chief Marketing Officer of Woolworths after nearly a decade in the role, where he led major brand campaigns and digital marketing initiatives. His departure follows recent leadership and structural changes at Woolworths, including the appointment of Annette Karantoni as Managing Director of Woolworths Retail and Sally Copland’s return as MD of Woolworths NZ. The resignation comes as the company continues to streamline operations and adapt to evolving consumer behaviour.
Spark Reports Profit Drop
Spark, New Zealand’s largest telecommunications provider, has announced a sharp decline in first-half profit, citing challenging market conditions and increased competition. The company has issued a cautious full-year outlook, reflecting ongoing pressures in the telecommunications industry as it adapts to a rapidly evolving market landscape.
ACCC Investigates Coles and Woolworths Discounting Practices
The Australian Competition and Consumer Commission (ACCC) is continuing its investigation into discounting practices at Coles and Woolworths, citing concerns about anti-competitive behaviour and market dominance. The watchdog is examining whether these promotions are misleading consumers or impacting competition, reflecting increased regulatory scrutiny in the grocery sector.
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